Checking into a Hotel in a Video-based Lesson
Donna Hurst Tatsukitatsuki [at] kobeuc.ac.jp
- Objective:
- Students will be able to anticipate the questions and topics that occur during real-life hotel check-in and respond appropriately.
- Level:
- Low-Intermediate to Intermediate
- Materials:
- Handout and short video segment showing a person checking in to a hotel. Movies that
include hotel check in scenes are:
- The Graduate
- Home Alone II
- Only You
- It Could Happen to You
- Planes, Trains and Automobiles
- Handout and short video segment showing a person checking in to a hotel. Movies that
include hotel check in scenes are:
- Preparation:
- Watch the video segment and make a note for your own reference of which of the topics and conversational moves listed on the handout are used and in what order during the check-in scene.
- Procedure:
- Distribute the handout and go through the meanings of each conversational move/topic on the list.
- Form pairs and ask each pair to construct a possible dialogue including all of the topics and conversational moves. Remind them that the Front Clerk does not always start each conversational exchange. Sometimes the Hotel Guest would bring up the topic first. Circulate the room providing assistance as needed.
- Select some (or all) of the pairs to perform their dialogues.
- Watch the video segment and check off the conversational moves or topics that occur in the scene.
- Watch the segment again and make a note of the order of the moves/topics.
- Watch a third time and make of note of any expressions used in the video that are similar to those constructed in the student dialogues.
Handout
Checking into a Hotel
- Opening/Greeting
- Request Room
- Specify Room Type and Number of Occupants
- Length of Stay
- Help with Luggage
- Special Needs (wake up call, room service, laundry)
- Sign the Register Book
- Other Business (Can you think of anything else?)
- Closing/Farewell
The Internet TESL Journal, Vol. IV, No. 3, March 1998
http://iteslj.org/